Privacy Policy

Privacy Policy

Introduction

Welcome to https://claim-dispute-resolution.collision-talk.com (hereafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • As an authorized user: When you sign up and use our applications and services, we process your data to provide a seamless experience.
  • Website visitors: If you browse our websites linked to this policy, we collect certain information as described below.
  • Communication: We may reach out to you via email, calls, or text messages (SMS) for various purposes, including newsletters, updates, and customer support.

Personal Data Collection

We gather several types of personal data to enhance our services and personalize your experience:

Account Information

  • User name and login credentials
  • Profile details (if provided)

Payment Information

  • Credit/debit card numbers (encrypted)
  • Billing address
  • Payment history

Financial Information

  • Bank account details (for direct deposits or payments)
  • Investment portfolios (if shared for specific services)

Purchase Information

  • Order history and transaction records
  • Items purchased, quantities, and prices

Mobile Device Identifiers

  • Unique device identifiers (UDIDs) or advertising IDs
  • Mobile network information

Location Data

  • GPS coordinates when using location-based services
  • IP address (for geolocation purposes)

Feedback and Reviews

  • Comments, reviews, and ratings left by users
  • Feedback forms filled out on our platform

Social Media Information

  • User IDs and profiles from social media platforms (if linked to your account)
  • Content you choose to share with us via social media

Product Information

  • Preferences and interactions with our products and services
  • Data about the products you view or purchase

We obtain this data through direct user input, automated collection methods, and partnerships with third parties who provide data based on their privacy policies.

Cookies Policy

We use cookies to enhance your experience and gather analytics:

Types of Cookies:

  • Strictly Necessary: These ensure core functionalities like login and navigation.
  • Preference: Cookies that remember settings and preferences for a personalized experience.
  • Analytics: We use these to understand user behavior, improve our services, and tailor content.

User Control:

Users can manage non-essential cookies through our Cookie Manager, allowing them to opt-out of certain tracking activities.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and for legitimate business purposes. Once the need for retaining personal data expires, we securely delete or anonymize it from our systems.

Security Measures

The Company employs robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately, and we will take appropriate steps to delete it.

Your Rights (Data Subject Rights)

Depending on your location, you are entitled to specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have incorrect or incomplete data updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no compelling reason to retain it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: Be free from biased treatment due to exercising your rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests as soon as possible and within the time frame prescribed by applicable laws.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy or data protection, please contact us:

We appreciate your trust in us, and we are committed to maintaining the highest standards of data privacy and security.